Restaurant: Wed - Sat: 11am - 8pm, Sun: 11am - 4pm
Overview:
Please read this policy carefully to understand our guidelines regarding refunds and returns.
Reservation and Event Bookings:
For reservations and event bookings, we require a deposit to secure your spot. This deposit is non-refundable in case of cancellation. However, we understand that circumstances can change, and we're happy to work with you to reschedule your reservation or event, subject to availability.
Dining Experience:
We strive to provide a high-quality dining experience. If you encounter any issues during your visit, please inform our staff immediately so we can address them promptly. Refunds for meals or services rendered are considered on a case-by-case basis and will be assessed by our management team.
Gift Cards:
All purchases of gift cards are final and non-refundable.
Damaged or Incorrect Orders:
In the rare event that your food order is incorrect or arrives damaged, please contact us within 24 hours of receipt. We may offer a replacement or refund, depending on the circumstances. To help us process your request, please provide clear photos of the issue.
Exchanges:
As we primarily offer food and dining experiences, exchanges are not applicable to our offerings. If you have concerns about the quality of your meal or experience, please let us know during your visit so we can address them immediately.
Refunds:
Refunds for services rendered, such as dining experiences, will be assessed on a case-by-case basis. If you believe you are entitled to a refund, please contact us within 72 hours of your visit to discuss the matter.
Contact Us:
If you have any concerns or inquiries regarding refunds or returns, please contact our customer service team at contact@goodeatz713.com or 281-408-6722. We are here to assist you and ensure your dining experience at Good Eatz exceeds your expectations.
Please note that this policy is subject to change and may be updated without prior notice. Your continued use of our services constitutes your agreement to the terms outlined in this policy.
Allow us to handle all your culinary needs! Our extensive menu guarantees that we’ll have the ideal meal to match your event. From classic catering services to the unique experience of a food truck rental, we’ve got you covered. Plus, we offer the opportunity to design a custom menu specifically tailored to your event.